Return Policy
Return Policy
Thank you for shopping at our e-commerce store. We are committed to ensuring that you are fully satisfied with your purchase. Hence, we offer a hassle-free return policy within 7 days of receiving your order. If for any reason, you wish to return or exchange an item, please review the following guidelines:
1. Eligibility:
- Items must be in their unused, original condition with all tags and labels attached.
- Non-returnable items include perishable goods, personalized items, gift cards, downloadable software or media, and health and personal care items.
2. Initiating a Return:
- To initiate a return, please contact our customer support team by emailing sales@bridgepointsecurity.com. Please provide your order number and reason for the return.
- Our customer support team will guide you through the return process, provide you with a return authorization code, and explain further required steps.
3. Return Shipping:
- Return shipping charges are the responsibility of the customer, except in cases where the item received was defective or damaged.
- Proper packaging and shipping with tracking information are recommended to ensure your returned item reaches us safely.
- We are not liable for any lost or damaged goods during transit.
Thank you for shopping at our e-commerce store. We are committed to ensuring that you are fully satisfied with your purchase. Hence, we offer a hassle-free return policy within 7 days of receiving your order. If for any reason, you wish to return or exchange an item, please review the following guidelines:
1. Eligibility:
- Items must be in their unused, original condition with all tags and labels attached.
- Non-returnable items include perishable goods, personalized items, gift cards, downloadable software or media, and health and personal care items.
2. Initiating a Return:
- To initiate a return, please contact our customer support team by emailing sales@bridgepointsecurity.com. Please provide your order number and reason for the return.
- Our customer support team will guide you through the return process, provide you with a return authorization code, and explain further required steps.
3. Return Shipping:
- Return shipping charges are the responsibility of the customer, except in cases where the item received was defective or damaged.
- Proper packaging and shipping with tracking information are recommended to ensure your returned item reaches us safely.
- We are not liable for any lost or damaged goods during transit.